Commitment to Customer Care

Since 1979, we have welcomed the most discerning homebuyers, and have developed a reputation for luxury craftsmanship and for building exceptional homes in only the most sought-after locations. Our caring, knowledgeable team will exceed your expectations through every step of the homebuilding experience, actively involving you and providing the detailed information and reassurance you deserve.

NVHomes' excellent warranty coverage and dedication to customer care provides you peace of mind long after you have moved in.

NVHomes is committed to delivering homes of the utmost quality. We take great pride in the quality of products we put into your home, the quality controls we employ in the buliding process, and the quality of our trade partners. Here are just a few examples:

Energy Star®
Every home is built to exacting ENERGY STAR® standards, saving you money on your energy bills.

Framing Components
Framing components are built in a climate-controlled environment with precision equipment providing excellent fit and protection from the elements.

In-house Architects
In-house architects design your home for whole house comfort and energy efficient performance. Our home designs maximize luxury and efficient use of space while showcasing exquisite details such as upgraded molding packages.
STEP 1 – PURCHASE, SELECTION AND FINANCING
After you have chosen your NV community, floor plan and homesite, you will begin personalizing your new home by selecting all of your custom features from dozens of choices. Then, NVHomes makes it easy to finance your new home with our own in-house lending company, NVR Mortgage. Their competitive rates, sensible loan options and "one-stop-shopping" make financing simple.
STEP 2 – ON-SITE, PRE-CONSTRUCTION MEETING
Just before construction begins, you will meet with your Sales Representative and Project Manager for a Pre-Construction Meeting. We will take time to carefully review all of your selections and guide you through all of the steps of the building process, giving you the peace of mind you deserve.
STEP 3 – PRE-DRYWALL WALK-THROUGH
When framing is complete, we will walk you through your home in detail. This allows you to see first-hand the quality of construction, and we address any questions before the drywall is installed.
STEP 4 – PRE-SETTLEMENT DEMONSTRATION
When your home is complete, you'll return just before settlement for a thorough review of your home, including orientation on all of its systems and features. We’ll address all of your questions before you move into your new home.
STEP 5 – SETTLEMENT AND DELIVERY
Our team makes the closing process simple and understandable so you can enjoy moving right into your new NVHome.
STEP 6 – 30-DAY REVIEW
Just because construction has ended, our commitment to Customer Care has not. After you have had the opportunity to experience your new home for approximately 30 days, our team returns to address any questions you may have.
STEP 7 – 10-MONTH REVIEW
After you've lived in your new NVHome for almost a year, a Warranty Service Representative will schedule a visit to your home in an effort to address your concerns and answer any questions you may have. In addition, we will provide you a complimentary One-Year Drywall Certificate to repair any settlement-related drywall issues that are often common.

NVHomes' comprehensive and transferable Warranty Coverage applies to major systems in your home for two years, and covering the structure of the home for a full decade.

FIRST-YEAR WARRANTY COVERAGE:
All Materials and Workmanship (excluding landscaping)
TWO-YEAR WARRANTY COVERAGE:
Installation of All Mechanical Systems, including:
  • Plumbing
  • Heating and Air Conditioning
  • Ventilation Systems
  • Electrical Systems
TEN-YEAR WARRANTY COVERAGE:
Coverage Against Structural Defects, including:
  • Footings
  • Beams
  • Trusses
  • Bearing Columns and Posts
  • Bearing Walls
  • Girders
  • Lintels
  • Structural Fasteners
The information as to the different warranties provided by NVR to its customers and readers of this website is believed to be accurate and truthful, but it is only for illustrative purposes and is subject to change and modification at anytime. The warranties to be provided to new NVR customers are time and home and geographic specific and may be different from those shown on this website.

Unrivaled Quality

The Foundation for Every NVHome

Our Process

Our Team Guides You Through Every Step

On-Going Care

Our Commitment Is Personal
Promo There is a confidence that comes with knowing that you have selected the very best. It is how, every day for every homebuyer, we build Luxury for Life.®

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